We can offer a refund or exchange on items returned in an unused condition with the tags intact within 30 days of delivery. Proof of purchase must be available for us to process a refund. Any items received in non-sellable condition will not be accepted. 

If you have received an Catchdry item as a gift, you may return it for an exchange or credit note only. Please state this clearly when returning.

We will only accept items returned to the below address:

To arrange a return please use our contact form.

None of the above terms affect your statutory rights or your rights under The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 when goods are faulty or incorrectly supplied. If you have any concerns please do not hesitate to contact us using our online form.